Contact information
Speak with a member of our team, email support or log into your portal.
Social Infrastructure, Property and Managed Funds
Phone:
+61 3 9616 8687 or 1300 997 774
Mon – Fri, 8:30am – 5:30pm AEST
Email: australianunitywealth@unitregistry.com.au
Portals: Investor login Adviser login
Post:
GPO Box 804
Melbourne
VIC 3001
Funds Management
Altius Green Bond Fund
Altius Sustainable Bond Fund
Altius Sustainable Short Term Income Fund
Australian Unity A-REIT Fund
Australian Unity Balanced Growth Portfolio
Australian Unity Diversified Property Fund - Ordinary Units
Australian Unity Property Income Fund - Wholesale units
Australian Unity Retirement Village Property Fund
Platypus Australian Equities Fund - Institutional Units
Platypus Australian Equities Fund - Wholesale Units
Platypus Systematic Growth Fund
Pro-D Balanced Fund
Pro-D Growth Fund
Pro-D High Growth Fund
Retirement Village Investment Notes - Series 5
Talaria Global Equity Fund (Managed Fund)
Talaria Global Equity Fund - Currency Hedged (Managed Fund)
Talaria Global Equity Fund - Foundation
Talaria Spectrum Fund
Social Infrastructure
Australian Unity Childcare Property Fund
Australian Unity Future of Healthcare Fund - Class A
Australian Unity Future of Healthcare Fund - Ordinary Units
Australian Unity Future of Healthcare Fund - Wholesale Units
Australian Unity Healthcare Property Trust - Class A Units
Australian Unity Healthcare Property Trust - Retail Units
Australian Unity Healthcare Property Trust - Wholesale Units
Australian Unity Specialist Disability Accommodation Fund
Australian Unity Student Accommodation Fund
Mortgage Funds
Phone:
1300 412 356
Mon – Fri, 9:00am – 5:00pm AEST
Email: investorservices@australianunity.com.au
Portal: Wealth Customer Portal
Post:
Reply Paid 91914
Melbourne
VIC 3000
Mortgage Funds
Select income fund
Investment and Education bonds
Phone:
1300 1300 38
Mon – Fri, 8:30am – 5:30pm AEST
Email: enquiries@australianunity.com.au
Portals: Investor Portal Adviser Portal
Post:
GPO Box 4397
Melbourne
VIC 3001
Investment bonds
10InvestCapital Guaranteed Deferred Annuity
Community Bond
Lifeplan FlexiGrowth Investment
Lifeplan Flexishield Investment Bond
Lifeplan Investment Bond
Lifeplan TaxSmart Investment
Rollover Deferred Annuity
Tax Minimiser Investment Bond
Wealth Builder
Education bonds
Australian Unity Education Savings Fund
Commonwealth Bank Education Savings Plan
Education Savings Plan - long term
Education Savings Plan - medium term
Education Savings Plan - short term
Lifeplan Education Bond
Lifeplan Education Savings Plan
FuneralPlan bonds
Funeral Directors
Phone:
1800 804 731
Mon – Fri, 8:30am – 5:30pm AEST
Email: funeralplans@australianunity.com.au
Portal: Funeral Director Portal
Investors
Phone:
1800 804 731
Mon – Fri, 8:30am – 5:30pm AEST
Email: funeralplans@australianunity.com.au
Portal: Investor Portal
Funeral bonds
FuneralPlan Bond*
Lifeplan Funeral Bond
Tax Minimiser Funeral Bond
Trustees
Phone:
1800 878 783
Mon – Fri, 8:30am – 5:30pm AEST
Email: AustralianUnityTrustees@australianunity.com.au
Post:
Australian Unity
271 Spring Street
Melbourne VIC 3000
Corporate Superannuation
Phone:
1300 668 233
Mon – Fri, 8:30am – 5:30pm AEST
Email: corporatesuper@australianunity.com.au
Post:
Australian Unity
271 Spring Street
Melbourne VIC 3000
Wholesale Wealth Solutions
Phone:
1300 407 698
Mon – Fri, 8:30am – 5:30pm AEST
Email: wholesalewealthsolutions@australianunity.com.au
Portals: Investor Portal Adviser Portal
Dispute resolution
We take complaints seriously and aim to resolve them as quickly as possible. If you would like to make a complaint you can call us on 13 29 39, Email (investments@australianunity.com.au ) or write to us at the following address:
Manager – Client Services
271 Spring Street
Melbourne VIC 3000
We take your complaint seriously and we will investigate and provide a response within 30 days. If you are not satisfied with our handling or resolution of your complaint, then you may contact an independent external dispute resolution scheme known as the Australian Financial Complaints Authority:
Australian Financial Complaints Authority (AFCA)
GPO Box 3
Melbourne VIC 3001
T: 1800 931 678 (free call)
F: (03) 9613 6399
E: info@afca.org.au
W: www.afca.org.au
AFCA provides consumers with fair, free and independent dispute resolution services for financial complaints, across Australia
